The principle activity of Black & White Cabs is to provide prompt and efficient transportation services that will meet or exceed our customer’s expectations.

The Company also provides administrative services for all affiliates including Taxi Service Licence Owners, Operators, Taxi Drivers, and training for Taxi Drivers to ensure they are competent to drive Black & White Cabs, understand our rules of operation and the Transport Act and Regulations.

Other specific objectives include:

  • Continuous Improvement in all aspects of the company’s operations
  • Business growth and increased market share through the adoption of quality principles and practices
  • Job satisfaction and opportunities for all staff

It is the objective of Black & White Cabs’ Management to provide superior transportation services in relation to Standard Cabs, Business Class Cabs, People Movers and Wheelchair Accessible Maxi Cabs to and from unique destinations throughout Australia. There is an emphasis on safety and comfort at an acceptable cost, and in a manner which favourably differentiates the services from that of our competitors.

As part of our commitment to quality, Black & White Cabs practices well defined, effective quality system procedures that are designed to assure the quality of our products and services. Our quality system is designed to satisfy the relevant requirements of AS/NZS ISO 9001:2008.  Key processes are documented, quality records are maintained, and corrective and preventative action processes are in place to ensure the continuous improvement of all products and services provided.

The Black & White Cabs Quality Management System has the full support and commitment of the Management and Staff of the company.

Our Vehicles

Standard Cabs

Our Standard Cabs sedans are clean, comfortable and well maintained. Black & White Cabs Drivers take pride in their vehicles and keep them in top condition. A Standard Cab is able transport up to four passengers.

Maxi Cabs*

For a group of five to ten passengers, the transport of bulky items or luggage and for those needing a Wheelchair Accessible Cab, Black & White Cabs has a large fleet of Maxi Cabs*. All vehicles in Black & White Cabs Maxi Cab fleet are Wheelchair Accessible.

*Brisbane Only

Business Class*

When you’re looking to travel in style or for that something special, Business Class* offers a fleet of late model luxury cabs. Our Business Class drivers are specially trained to provide the highest level of service to our valued customers, making Business Class the perfect solution for your travel needs.

*Brisbane Only

Management Team

Greg Webb

Managing Director

Greg Webb is the Managing Director of the Black & White Cabs Group of Companies in Brisbane, Perth, Toowoomba and Redcliffe.

Kathy Boorman

Sales & Marketing Manager

Executive Assistant to the Managing Director including Company Secretary, negotiating sales of taxi licences, leasing of taxi licences, fleet growth and fleet retention

John Lobwein

Chief Operating Officer

John took on the role of Chief Operating Officer at Black & White Cabs, Brisbane. The opportunity to work for one of the largest taxi companies in Australia was simply too great a challenge to be ignored. The new challenge commenced on 1 Feb, 2016.

Hellen Michael

Financial Controller

Financial controller of the Black & White Cabs group of companies.

Our History

Black & White Cabs has a long and proud history of providing transportation services in Australia beginning in the heart of three taxi companies.

Brisbane’s first taxi company lives on today within the Black & White Cabs family. The Ascot Taxi Service was started in 1919 by Edmund William, Henry Beckman and Edward Roland Videan, from the Ascot Garage on Racecourse Road, with only one vehicle. By 1924 the fleet had grown to four vehicles; three Willys Knight tourers and an Overland, the first sedan taxi in Brisbane. At the cutting edge of innovation, Ascot Taxi Service was the leading company to introduce two-way radios in taxis.

Blue & White Taxis commenced operation in 1928 from premises on George Street in Brisbane, opposite the Hotel Cecil. It continued operations from this location until 1950 when the company moved to a new building on the corner of Eagle Terrace and Quay Street in Brisbane.

Black & White Cabs was founded in 1936, in an office situated in the Strand Building on the corner of Queen and Albert Street in Brisbane city, with a depot on Turbot Street. In 1950, a depot and garage were established in Barry Parade, Fortitude Valley.

By 1956 Black & White Cabs and Blue & White Taxis entered into a joint venture, Taxi Services Limited, and purchased premises at 37 Quay Street, North Quay, which became the communications centre for both companies.

Black & White Cabs and Blue & White Taxis operated independent two-way radio dispatch systems from the same building until they merged in July 1983 to become Black & White Cabs. The communications centre was moved to new premises in Fortitude Valley to accommodate a new computer dispatch system.

Motivated to provide a full range of passenger vehicles to service the needs of all of the travelling public, Black & White Cabs introduced our first Wheelchair Accessible Cabs to the fleet in 1998.

Later identifying a need for luxury travel with exceptional customer service, in 2002 Black & White Cabs introduced the Business Class service to the fleet in Brisbane, to service the growing demand of business and affluent travellers.

At Black & White Cabs we have always been at the forefront of technology; during 1997/1998 all the vehicles in the fleet were equipped with EFTPOS facilities for the convenience of passengers.

A program to replace the company’s dispatch system with a Raywood Dispatcher III Automatic GPS was completed in June 2000. At the time, the Raywood Dispatch System was the most technologically advanced of its kind. The system incorporated world’s best practice taxi dispatch techniques such as satellite tracking and computer/ telephone integration.

To coincide with the installation of the new dispatch system, Black & White Cabs moved its corporate headquarters and communications centre from Fortitude Valley to a modern, purpose built facility at the Brisbane Airport where the company currently resides. In 2001, Black & White Cabs introduced Interactive Voice Response (IVR) technology to the company’s booking system, automating interactions with customers for more efficient booking options.

eCab was introduced into the company in 2005, the service was set up to further automate Black & White Cabs taxi booking facilities. eCab allowed customers to register online for a free service providing options to book taxis via SMS, online or by phone bookings.

The Black & White Cabs fleet has enjoyed a steady growth since conception. Black & White Cabs purchased Garden City Cabs in 2004, Redcliffe Taxi Service in 2009 and Black & White Taxis Perth, in August 2011.

In April 2009, Black & White Cabs began operating the MTData Taxi Dispatch and Tracking System in its Toowoomba and Maryborough fleets. The system was later extended across the entire fleet in 2012.

Sponsorships

Being one of the leading taxi companies in Australia carries responsibilities. Collaboration is absolutely integral to Black & White Cabs and an important part of our business is supporting local business and initiatives. Black & White Cabs proudly partner with sporting clubs, charities, health care providers and many more industries.

 

Event Sponsors

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