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QUESTION OR ISSUE
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WHO TO CONTACT / WHAT TO DO
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| A parent has called to advise a child is not going to school |
Contact the Black & White Cabs School Transport team on 3860 1833, or have the parent or carer contact us. |
| A child has moved or changed school days or times |
Please advise our School Transport team 3860 1833. You will need to complete a form with the updated details and forward it to your District Office. Please note that there is a turnaround of up to 7 days and we are unable to change information until the paperwork is received. |
| A child no longer requires transport |
Please advise our School Transport team 3860 1833. You will need to complete a cancellation form and forward it to your District Office. |
| The taxi has not arrived on time |
Contact Black & White Cabs on 3860 1833. We have a satellite tracking system to locate vehicles and we can call the driver via two-way radio or on their mobile phone. |
| I have a concern about a child's transport arrangements |
Contact Black & White Cabs School Transport team on 3860 1833. |
| I want information about eligibilty and the application process |
Contact the Qld Department of Education, Training & The Arts. The website has information regarding the criteria and the application process.
http://education.qld.gov.au/students/transport/ |