You have no doubt seen the ecab logo on some of the vehicles in the fleet and wondered what it is all about. This article will provide you with all the information you need to know about ecab and the part it will plays in bringing work into the fleet.

Put simply, ecab is a number of processes brought together under the ecab brand. These processes are the methods by which your customers can order a cab. Basically, there are three ways to order a cab; by phone, by SMS using a mobile phone, and by using the internet to order on-line. By tying all these processes together with one common word or brand the customer only needs to remember that word to order their cab using one of those methods.

ORDER BY PHONE:

A simple priority phone number that incorporates the word - 13 ecab (13 3222) 

ORDER BY SMS:

ecab introduces a world first where you can now order a taxi from a pre-registered address simply by using your mobile to text just one word. You select the word when you register your address!

For example, you might want to register your home address as home;  your work address as work; your favourite club as club. You can register as many addresses as you like.

Registration is free at ecab.com.au - Note the use of the ecab brand for easy recall by the user. Alternatively, potential users can text the words ?call me? to 0427 13 ecab (0427 13 3222) and we?ll register them over the phone.

GLOBAL ecab SMS ADDRESSES

One of the great features included in the ecab brand is the registration of hundreds of common addresses, linked to the computer dispatch system. When you?re out and about, look for the signs like the one here.  Customers simply use their own mobile to text the word displayed on the sign to order a cab.

All ecab SMS orders are processed automatically and a return SMS is sent to the customer advising them of an order number.

ORDER ONLINE

SMS is the perfect way to place an immediate order for a cab, but when a specific type of vehicle is required, or the order is for a specific time, the ecab website also incorporates an online order facility which is simple to use. Customers using the online order facility receive confirmation of their order by return email.