Black & White Cabs (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in an open and transparent manner.
This Privacy Policy explains:
By using our services, website, mobile applications or contacting us, you agree to the collection and use of your information as described in this Privacy Policy.
Personal information means information or an opinion about an identified individual, or an individual who can reasonably be identified.
Depending on the services you use, we may collect information including:
Personal Details
Booking and Travel Information
Payment Information
Driver, Operator and Contractor Information
Website and Digital Usage Information
Other Information
We collect information directly from you when you:
We may also receive information from:
When you visit our website or use our mobile applications, we may automatically collect certain information.
Cookies
We use cookies to:
You can adjust your browser settings to manage or disable cookies. However, some website features may not function correctly if cookies are disabled.
Analytics
We may use services such as Google Analytics and other analytics platforms to understand website usage and improve our digital services.
The information collected may include:
This information is generally aggregated and does not directly identify you.
Advertising and Marketing Technologies
We may use digital advertising tools, including Google Ads and Meta (Facebook) advertising services, to deliver relevant advertising and measure campaign effectiveness.
These platforms may use cookies, pixels and similar technologies to assist with marketing and audience measurement.
We may use your personal information to:
Marketing Communications
With your consent, or where permitted by law, we may send you:
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
We may share your personal information with:
We do not sell personal information to third parties.
Some of our technology providers or service providers may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure your information remains protected and is handled in accordance with Australian privacy laws.
Black & White Cabs may contact you by:
We may do this to:
Where required by law, we will obtain your consent before sending marketing communications.
You can withdraw your consent at any time by:
We take reasonable steps to protect personal information from:
Security measures may include:
You may request access to the personal information we hold about you.
If any information is inaccurate, incomplete or out of date, you may request that it be corrected.
We will respond to requests within a reasonable timeframe and in accordance with applicable privacy laws.
If you believe your privacy has been breached or you have concerns about our handling of your personal information, please contact us.
We will investigate your complaint and provide a response as soon as reasonably practicable.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The latest version will always be available on the Black & White Cabs website.
If you have any questions about this Privacy Policy, wish to access or correct your information, withdraw marketing consent, or lodge a privacy complaint, please contact us
Further information about privacy rights in Australia and the Australian Privacy Principles can be obtained from the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au
