To book your Council Cab Service, call Black & White Cabs on 1300 811 394 before 12:00 pm (midday) on the day prior to your scheduled travel.
When you call, let the operator know that you wish to book the Council Cab Service.
Our team will:
- Confirm your eligibility for the service.
- Discuss the travel options available to you.
- Provide an approximate pick-up time from your home.
- Advise your return collection time from the shopping centre (if you have requested a return trip).
Cancelling Your Booking
If your plans change and you no longer require your booked taxi, please cancel your booking as soon as possible. This allows another eligible passenger to use the service and helps avoid unnecessary inconvenience for other travellers.
To cancel your booking, simply call Black & White Cabs on 1300 811 394.