Black & White Insurance Solutions: Claims Information

Need to make a claim?

The GT Insurance team is ready to help you.


Black & White Insurance Solutions is now offering Taxi Motor Insurance, with optional Public Liability and/or Personal Accident Protection. Tailor-made by a team of Insurance professionals with significant Taxi experience and a commitment to sustainable, long-term Insurance offerings.

How GT INSURANCE makes your claim easier


Uploading all of the correct information online speeds up the information gathering and lodgement processes. This means reduced downtime for your vehicle, minimizing the impact on your business.

After completing the Claim information process, you will immediately be provided with a reference number. This means that you can start contacting repairers for quotes straight away!

You will then be notified within 24 hours of the next steps and/or any additional information required for the claim.

Other ways to make your claim


Call GT Accident Assist on 1800 783 251. Fast after-accident support available 24/7, 365 days.


Download the claim form, then email your completed form to [email protected].


Download & print the relevant claim form, then send your completed form by mail to: GT INSURANCE CLAIMS, PO Box 1937, North Sydney NSW 2059.


Any information is able to be entered into the policy number or name fields. So long as there is an identifier, we should be able to locate the information. Alternatively, the GT Insurance lodgement team will make contact with the email addresses on the claim to try to locate the information .

An interim claim number is generated by ClaimIt@GT. You will then be provided with a permanent GT Claim # with the New Claim acknowledgement.

No. In the Broker contact section, an email address must be provided, please use [email protected]. The mobile phone is optional. In the Claim contact, a mobile phone number or an email address may be provided.

The Claim contact will be sent a confirmation email.

The Claim can be withdrawn by the person completing the Claim information at any time prior to sending the complete information to GT. Once a completed Claim is submitted, any withdrawal of the Claim will need to go through to the Claims consultant.

Need to make a claim?

The GT Insurance team is ready to assist.

For information on how Black & White Insurance Solutions collects, stores and uses your information, please refer to Black & White Insurance Solutions’ Privacy & Data Protection policy. Black & White Cabs Pty Ltd act as a distributor of Taxi Insurance (Distributor) for Howden Insurance Brokers (Australia) Pty Ltd ABN 79 644 885 389, AFSL 539613 (“Howden”). Howden is licensed and authorised to deal in and provide financial advice in relation to all general and life insurance products.

As a Distributor of Howden, Black & White Cabs Pty Ltd are authorised to deal in the Taxi Insurance products arranged by it.

Black & White Cabs Pty Ltd can assist you in arranging Taxi Insurance, however are unable to provide you with any advice, recommendation or their own opinion in relation to these insurance products.

Black & White Cabs Pty Ltd receive remuneration paid by Howden for your access to the Taxi Insurance benefits.

Please read Howden’s Financial Service Guide and the insurer Product Disclosure Statement/s and Policy Wording for the full terms.

Please consider these documents before deciding whether the relevant Taxi Insurance is right for you.

Black & White Insurance Solutions is an Authorised Representative (AR No. 001302375) of Howden Insurance Brokers (Australia) Pty Ltd (Howden) ABN: 79 644 885 389 | AFS Licence No. 539613

Any advice or recommendations we have provided on this website is general in nature only and does not take into account your individual objectives, financial situation or needs. We therefore recommend that you read carefully the relevant Policy Wordings, Product Disclosure Statements and any other information we provide before deciding if this is right for you.